Privacy Policy
Last updated: January 13, 2025
1. Introduction
TrueFlow AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, such as:
- Name and contact information (email address, phone number)
- Company/organization name
- Account credentials
- Payment information (processed securely through third-party payment processors)
- Communications you send to us
Automatically Collected Information
When you use our services, we automatically collect certain information, including:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our website
- Referring website addresses
- Usage data and analytics
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or illegal activities
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf
- Legal Requirements: When required by law or to respond to legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your consent or at your direction
- Aggregated Information: We may share aggregated or anonymized information that cannot identify you
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal information
- Correct or update your personal information
- Delete your personal information
- Object to or restrict the processing of your personal information
- Withdraw consent where we rely on consent to process your information
- Opt-out of marketing communications
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
11. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your jurisdiction. By using our services, you consent to such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at: