Terms of Service
Last updated: January 13, 2025
1. Agreement to Terms
By accessing or using TrueFlow AI's services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our Services.
2. Description of Services
TrueFlow AI provides an AI-powered digital assistant platform designed to help businesses automate customer interactions, manage appointments, and streamline operations. Our Services include:
- AI chat assistant integration
- Appointment scheduling and management
- Customer communication automation
- Analytics and reporting tools
- Integration with third-party services
3. Account Registration
To use our Services, you must:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.
4. Acceptable Use
You agree not to use our Services to:
- Violate any laws or regulations
- Infringe upon intellectual property rights
- Transmit malware, viruses, or harmful code
- Harass, abuse, or harm others
- Send spam or unauthorized communications
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our Services
- Use our Services for any illegal or unauthorized purpose
5. Intellectual Property Rights
Our Property
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, and software, are owned by TrueFlow AI and protected by intellectual property laws.
Your Content
You retain ownership of content you submit to our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute your content in connection with providing our Services.
6. Payment Terms
If you purchase a paid subscription:
- You agree to pay all fees according to your selected plan
- Fees are non-refundable unless otherwise stated
- We may change pricing with 30 days' notice
- You authorize us to charge your payment method on a recurring basis
- You are responsible for keeping payment information current
7. Disclaimers and Warranties
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that our Services will be uninterrupted, secure, or error-free, or that defects will be corrected.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRUEFLOW AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability shall not exceed the amount you paid us in the twelve (12) months prior to the claim.
9. Indemnification
You agree to defend, indemnify, and hold harmless TrueFlow AI, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of our Services or violation of these Terms.
10. Data Processing and Privacy
Your use of our Services is subject to our Privacy Policy. By using our Services, you consent to our collection and use of your information as described in our Privacy Policy.
11. Termination
We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason, including breach of these Terms.
Upon termination, your right to use our Services will immediately cease. All provisions of these Terms that should reasonably survive termination will remain in effect.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our Services after changes constitutes acceptance of the modified Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in our jurisdiction.
14. Dispute Resolution
Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in our jurisdiction, and judgment on the award may be entered in any court having jurisdiction.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and TrueFlow AI regarding the use of our Services and supersede any prior agreements.
17. Contact Information
For questions about these Terms of Service, please contact us at: